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Telephony & PBX

One number, anywhere — mobile, desktop, browser.

Modern VoIP and hybrid PBX for Gibraltar businesses. Built on 3CX. Far more features than analogue, at a fraction of the running cost.

3CX · hybrid PBX deployment

Instead of a traditional analogue phone line, VoIP gives small businesses an abundance of features at a lower cost.

Voice over IP routes calls over your existing internet connection — so a single phone number rings on your desk, mobile and browser at the same time. Add video, chat, call queues, IVR, voicemail-to-email, CRM integration and live wallboards, and you have a communications platform that scales with your team.

What we cover

A phone system that does more than ring.

Calling, messaging, video, queues and reporting in one platform — accessible from anywhere your team works.

3CX hosted PBX

Fully managed 3CX, hosted by us or in your tenant. No on-prem hardware required, but supported if you have it.

Softphone everywhere

iOS, Android, Windows, macOS and browser clients. Take your office number on the road without forwarding faff.

Video meetings

Browser-based meetings with no plugin, no per-user licence. Share screens, record, transcribe.

Queues & IVR

Call queues with skill-based routing, voice menus, business hours rules and overflow handling for busy periods.

Reporting & wallboards

Live dashboards for service-desk and sales teams. Historical reporting on volume, answer rates and SLAs.

CRM integration

Click-to-call and pop-up contact records in HubSpot, Salesforce, Dynamics and Microsoft Teams.

3CX · 38 extensions · 99.99%
Always on
Mobile, desk and reception all on the same number — the team can take a call from anywhere on the Rock.
Lucia CortesFront of House · Marina Hotel
~60%
lower than analogue lines
1 number
across all devices
HD voice
on every call
5 min
to add a new extension
Frequently asked

Common questions, answered.

Will my existing numbers transfer?

Yes. We port your existing Gibraltar numbers across with no downtime, on a date you choose. The number that prints on your business cards stays exactly the same.

What about poor internet?

We size and tune your bandwidth, prioritise voice traffic with QoS, and configure mobile failover. We won’t go live until call quality is rock solid in your office.

Do we need to buy new handsets?

Only if you want desk phones. Most teams run on softphone (laptop and mobile) only. If you want handsets, Yealink and Snom are our default kit — purchased or leased.

Can it integrate with Microsoft Teams?

Yes. We can deliver Teams as your softphone, with 3CX as the backend PBX — or run a 3CX/Teams hybrid where each user picks their preferred client.

Customer stories

The companies we work with don't think about IT anymore.

From hospitality to legal, finance to retail — we look after the full stack so leadership can look ahead.

"They quietly took on our entire IT operation, fixed the things we knew were broken, and the things we didn’t. We finally get to focus on the business."

SB
Sarah Bennett
Operations Director · Casemates Legal
Legal
Ready when you are

Stop worrying about IT support and focus on your business.

Tell us what you need — managed IT, cyber security, telephony, cabling — and a Gibraltar engineer will send back an itemised, fixed-fee quote within two business days.

What you'll get
Itemised, fixed-fee pricing
Scoped to your stack & team size
No-obligation — yours to compare
Direct line to a senior engineer
Typical turnaround: 2 business days · No obligation